ReallyTopDrawer

Thursday, January 22, 2009

Why WaMu is stupid...

in addition to their crappy stupid lending practices, that is.

So I'm running out of checks, and it seems like a good time to order them.

I tried ordering them through the web site, the link takes me to Deluxe Checks web site, only to be told that I can't place an order with them because this is the first time I'm trying to order from them. So I have to place my first order through my bank. Which is odd because technically I did try to place it through my bank.

Whatever.

So I do the old school thing and call. I navigate my way through the voice menu, only to be transferred to Deluxe once again, and told that I cannot order my first checks through them.

Then I email WaMu. The nice rep who emails me back apologizes and told me that I should just send them my address (which they should have on file), the codes for the checks I wanted, and how many. I wrote back and asked for the codes, which ended up corresponding to codes on the Deluxe check web site. I pick my checks and email that to the bank. And it was cool because apparently certain types of checks would be free for people with the free checking account, so I ordered the free checks.

This morning I got an email back saying that the checks aren't really free and they can't order it for me.

Whaaa...?

I know I can probably just walk into the bank and order it (that's how I started this process, I walked in, found out they were $20, thought I could get them cheaper through the sunday ads-type checks, but ended up just opting to try to get them from the bank). But this whole thing is so stupid I'm just going to change banks. And this is all for a checking account that doesn't even offer interest!

3 Comments:

At 2:50 PM, Blogger Ramona Quimby said...

I am fairly certain that Mame has a similarly convoluted story as to why she has not had checks for the last year...

 
At 6:01 PM, Blogger thew said...

Didn't WaMu just get taken over by Chase or somebody? Maybe this is why they failed. Too many frustrated checking account owners.

 
At 9:09 PM, Blogger suzaaku said...

well they failed because of the extraordinary lengths they went to to make mortgages. Apparently they had creative ways of "verifying" employment like getting a mariachi guy to dress up in his costume and taking a picture of that. but i'm sure frustrated costumers don't help, esp in this economy...

 

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